SMOK NOVO 2S kit

Thank you for choosing Lonestar Wholesale! We are committed to delivering your orders promptly and efficiently. Please read the following information regarding our shipping policies:

Processing Time:

• Orders are typically processed within 1-2 business days after payment verification.
• During peak seasons or sales events, processing times may be slightly extended, but we strive to dispatch your order as swiftly as possible.

Shipping Methods:

• We offer several shipping options to accommodate your needs, including standard, expedited, and express shipping.
• The available shipping methods may vary depending on your location and the size of your order.

Shipping Rates:

• Shipping rates are calculated based on the weight of your order, destination, and chosen shipping method.
• You can view the shipping costs for your order during the checkout process before making payment.

Delivery Time:

• Delivery times vary depending on the shipping method selected and your location.
• Estimated delivery times will be provided during the checkout process.
• Please note that unforeseen circumstances such as weather delays or carrier issues may affect delivery times.

Tracking Information:

• Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
• You can track the status of your order using the provided tracking number on our website or through the carrier's website.

International Shipping:

• We offer international shipping to select countries.
• International shipping rates and delivery times vary depending on the destination and shipping method chosen.
• Please note that customs duties, taxes, and import fees may apply and are the responsibility of the recipient.

Order Status:

• You can check the status of your order by logging into your account on our website.
• If you have any questions or concerns about your order, please contact our customer service team, and we will be happy to assist you.

Shipping Restrictions:

• Some products may be subject to shipping restrictions due to size, weight, or regulatory limitations.
• We comply with all applicable laws and regulations regarding the shipment of products.

Lost or Damaged Packages:

• In the rare event that your package is lost or damaged during transit, please contact us immediately.
• We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund as quickly as possible.

Shipping Address:

• Please ensure that your shipping address is entered correctly during checkout to prevent any delays or delivery issues.
• We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Policy Updates:

• We reserve the right to update our shipping policy at any time without prior notice.
• Any changes to our shipping policy will be posted on our website.

If you have any questions or require further assistance regarding our shipping policies, please don't hesitate to contact us. Thank you for shopping with Lonestar Wholesale!